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FAQ

Are these actually 3D objects?

Nope. The object you purchase comes as a high-quality Photographic or Giclée print. They combine 3-dimensional data with paper maps to create an image that looks like it pops off the page, but alas, it is 2D. While we have explored producing these in the third dimension, we are not doing so at this time.

Will you do a map of ________?

Potentially! Feel free to send suggestions to scottreinhardmaps@gmail.com. While I can’t make any promises on timing or if I will be able to do a map of your favorite location, I will certainly look into it.

When will you do more international maps?

Sourcing non-US-based maps takes a bit more time. I am working on this and will soon have more non-US-based maps on the site.

How do I make a purchase and is it secure?

The maps are available for purchase through our secure website using a number of payment methods.

This map looks pink, is it?

Yes! We do our best to accurately depict the maps. Your monitor or phone may show slightly different colors than in the final print. We suggest looking at the print on a few screens to compare.

Does this map include ______? Can I see a detail?

We're happy to send you a more detailed screen of a map and answer any location related questions. Not all text on the maps is legible at some print sizes. If you have any concerns, please email us.

Is every detail on the map legible?

Not always. Please note that due to the 3D shading, it is possible that not all text on the maps is legible. This varies by map and print size. If you have any concerns, please email us.

What is a Photographic print?

Learn about chromogenic prints here. These prints come on an archival lustre (slight sheen) paper and show a great amount of depth. These look great framed.

Please note the maps are not 3-D but are 2-D chromogenic prints.

What is a Giclée print?

Giclée prints are archival pigment-based artist's prints. These prints come on a smooth neutral white matte paper (similar to a smooth watercolor paper) and are great for hanging without a frame like a poster.

Please note the maps are not 3-D but are 2-D matte prints.

What do the custom frames look like? Are there other options?

Our custom frames are simple white gallery frames that compliment the maps. They are made of wood and include: UV-shielding acrylic, which protects against about 89% of UV rays and 92% of light transmission. They include an archival acid-free foam core backing, protective paperback finish, hanging hardware and nails, and hanging and care instructions.

While the white gallery frame is standard on our site when purchasing, we can offer black. Please email us for more information at scottreinhardmaps@gmail.com

Do you offer any discounts?

We always offer free domestic shipping! Any additional promotions and discounts will be announced in our newsletter. Please note coupon codes cannot be combined and we are not able to retroactively apply discounts.

Can you expedite a shipment?

Yep! Email us before making your purchase at scottreinhardmaps@gmail.com

Do you offer refunds?

All sales are final. Our policies are listed here. In the event of a damaged or defective print, please email us at scottreinhardmaps@gmail.com

What are the holiday 2020 deadlines?

Unframed Prints - Order by December 4 with standard USPS shipping or by December 15th with Fedex 2 Day

Framed Prints - THIS DEADLINE HAD PASSED